Privacy Policy

Who we are

ViaOptima Solutions Pty Ltd, ABN 18 684 609 023, ACN 684 609 023. You can contact us at admin@viaoptimasolutions.com.au.

Information we collect

• Website enquiry information, such as your name, contact details, and message.
• Recruitment and application information, such as contact details, role preferences, work history, availability, licence status, work rights confirmation, screening answers, and documents requested during recruitment.
• Employment and onboarding information for successful applicants, where applicable.
• Technical website data, such as IP address, device, browser, security logs, and analytics or performance data if used.

Why we collect it

• Responding to enquiries.
• Recruitment, candidate assessment, interview coordination, and application management.
• Employment onboarding for successful applicants.
• Safety, compliance, background, criminal history, drug and alcohol, and other required checks where applicable.
• Website security, fraud prevention, system operation, and service improvement.

How information may be shared

We may share information where reasonably required for recruitment, operations, legal compliance, or running this website.

• Authorised recruitment, management, and operations staff.
• Background check, screening, drug and alcohol testing, payroll, onboarding, or employment service providers where applicable.
• Legal, regulatory, law enforcement, or government bodies where required or permitted by law.
• IT, hosting, email, analytics, security, and software providers used to run the website and application systems.

Storage, security, and overseas processing

We use reasonable safeguards to protect information and limit access to authorised people who need it for their role. Some cloud, email, hosting, analytics, security, or software providers may store or process information outside Australia. We do not claim Australia-only storage unless that is confirmed for a specific system.

Access, correction, and complaints

You can contact us to request access to, or correction of, personal information we hold about you. You can also contact us if you have a privacy complaint or question. Email admin@viaoptimasolutions.com.au.