Solutions

Delivery support that fits the work.

Tell us the route volume, service area and daily constraints. We will show you where a ViaOptima team or fleet can help.

Let's talk How we operate

ViaOptima team member preparing a delivery van at a warehouse

Delivery van being prepared for a last-mile route

Last-Mile Distribution

We organise the drivers, vehicles, route preparation and live support needed for regular last-mile delivery work across Sydney.

A consistent delivery teamKnown service standardsEarly escalation when a route changes

How last-mile distribution is set up

1
Confirm the delivery profile and service requirements
2
Match people, vehicles and coverage to the planned work
3
Support live routes through an identified operations contact
4
Review failures and vehicle issues before the next shift

A coordinated fleet of white delivery vans on the road

Dedicated Fleet

For programs that need dependable daily capacity, we assign a regular workforce and fleet to the customer’s routes and service requirements.

Regular daily capacityDrivers familiar with the workVisible vehicle readiness

How dedicated fleet is set up

1
Plan the workforce against expected route demand
2
Assign responsibility for each vehicle’s condition
3
Train drivers against the customer’s service requirements
4
Review reliability, quality and cost with the customer

Parcels arranged inside a delivery vehicle for peak demand

Peak Capacity

We plan additional people and vehicles ahead of a known demand peak, with the same readiness checks and route support used in regular operations.

Capacity prepared before launchControlled driver onboardingThe same service checks during peak

How peak capacity is set up

1
Turn the demand forecast into driver and vehicle numbers
2
Complete training and readiness checks before launch
3
Monitor attendance, route risk and completion each day
4
Record what should change before the next peak

Team member checking parcels inside a delivery van

Operational Support

We can support an existing delivery operation with supervisors and routines focused on vehicle readiness, driver performance and unresolved route issues.

Fewer unresolved daily issuesNamed escalation contactsFollow-up that reaches the next shift

How operational support is set up

1
Review the current shift, fleet and support routines
2
Name the owner for readiness, route issues and close-out
3
Coach against the work drivers perform each day
4
Use a short set of measures to guide follow-up